I fully admit that I am someone who will occasionally yell
at the computer, newspaper, or whatever book I happen to be reading when I come
across something that bothers me. Today I read something that just about sent
me into orbit. In the interest of not accidentally starting an internet war, I
will not mention the website by name (although those of you who are working on
the Digital Collections assignment in 501 might be able to figure it out). The
site in question was a resource guide for teens on a variety of subjects. While
it had some fairly significant issues, the part that really floored me was the
following line from their user submission page:
“We couldn’t figure young people out…then we had a
brainstorm: STOP TRYING! Instead, we’ll give you a theme, a space to write, the
promise to post your moderately relevant responses and see what happens.”
?!?!??!?
Would you ever dream of saying something like that to an
adult? Let’s try it. Replace the word “young people” with “the elderly” or
“middle aged people” or “parents” or “baby boomers.” When you put it in that
context, it seems kind of rude, right? But it’s not just the context: it’s just rude! This statement
trivializes an individual’s needs, desires, likes and dislikes, and human
qualities based on the fact that the person saying it “doesn’t get it.” You
don’t have to “get it” in order to be an effective youth services librarian—you
have to embrace and respect it in order to be an effective
youth services librarian.
And “young people”? Really? Can we pick something a little
less patronizing?
There are other things that bothered me, but it’s getting
late and I’ve already expended way too much energy getting worked up about
this. I’d also love to hear what other people think about this. Leave a comment
and let me know.
Martha, I am with you 100% on this! I think everyone would be better off if such condescending promises were kept quite: "...the promise to post your moderately relevant responses and see what happens"?! Not only is this statement rude and suggests that "young people" are not of equal value to "not young people," but it sends the message that if you don't understand something, it's not worth the time or effort to try to. In my eyes, that's one huge step in the direction of narrow-mindedness and intolerance. Are these really qualities we want to encourage in a teen resource site? I've always gotten mad when people don't consider children's literature "real" books, but acting like teenagers are not "real" people is far worse.
ReplyDeleteI can't stop the rage every time I think about this.
I know exactly what you are talking about Martha. Tsk, I felt the same way. Why bother trying to reach teens and young adults if you feel like they are unreachable? It makes absolutely no sense, but I don't think they were trying awfully hard on that site anyway. Oh well, we just have to learn from the glaring mistakes of others and pave the way.
ReplyDelete